---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://alice.yandex.uz/support/kk/drops/troubleshooting.md
  - https://alice.yandex.uz/support/ru/drops/troubleshooting.md
  - https://alice.yandex.uz/support/uz/drops/troubleshooting.md
  - href: uz/drops/troubleshooting.md
    type: text/markdown
    title: Markdown version
  - href: llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://alice.yandex.uz/support/uz/llms.txt

# Muammolarni hal qilish



<!-- source: uz/_includes/reusables/neuroexpert-button.md -->
<div style="display: none;"> </div>
<!-- endsource: uz/_includes/reusables/neuroexpert-button.md -->

{% cut "Ilovaning qayerida sozlamalarni boshqarish mumkin" %}

<!-- source: uz/drops/_includes/reusables/alice-app/alice-settings-general.md -->
<nobr>![](../_assets/alice-app-icons/alice-ai-logo-small.svg){inline=false} Алиса AI</nobr> ilovasida ![Roʻyxat belgisi](../_assets/alice-app-icons/history-app.svg){inline=false} → **Drops** tugmasini bosing.
<!-- endsource: uz/drops/_includes/reusables/alice-app/alice-settings-general.md -->

<!-- source: uz/drops/_includes/buttons/open-alice-app.md -->
<div class="open-app-button" style="display: flex">
    <a href="https://alice.yandex.ru/?utm_source=support" class="custom-button custom-button--with-icon">
        <img class="custom-button__icon" src="https://doc-static.yandex.net/src/alice/alice-ai.svg" alt="Перейти в чат">Открыть чат с Алисой AI</a>
</div>
<!-- endsource: uz/drops/_includes/buttons/open-alice-app.md -->

{% endcut %}

<div class="border-none striped-none mobile-column-1 td-50">

#### {#faq-troubleshooting}

<div class="link-grid">

<div class="link-column">

**Birinchi marta yoqish va sozlash**

[Qurilmani ulash](https://alice.yandex.uz/support/uz/drops/start.md)

[Quloqchinlarni quvvatlash](https://alice.yandex.uz/support/uz/drops/troubleshooting/charging.md)

[Ikkita qurilmaga ulash](https://alice.yandex.uz/support/uz/drops/settings/multipoint.md)

[Bluetooth-quloqchin sifatida foydalanish](https://alice.yandex.uz/support/uz/drops/bluetooth.md)

[Alisa qoʻngʻiroq ismini oʻzgartirish](https://alice.yandex.uz/support/uz/drops/settings/name.md)

[Ambushyurlarni tozalash va almashtirish](https://alice.yandex.uz/support/uz/drops/troubleshooting/earpads.md)

</div>

<div class="link-column">

**Quloqchinlar imkoniyatlari**

[Musiqa tinglash](https://alice.yandex.uz/support/uz/drops/audio.md)

[Моя память (Xotiram)](https://alice.yandex.uz/support/uz/drops/my-memory.md)

[Qoʻngʻiroq qilish](https://alice.yandex.uz/support/uz/drops/call.md)

[Internetda maʼlumot topish yoki Alisa AI bilan suhbatlashish](https://alice.yandex.uz/support/uz/drops/chat.md)

[Shahar boʻylab gid](https://alice.yandex.uz/support/uz/drops/travel-guides.md) 

[Aqlli uyni boshqarish](https://alice.yandex.uz/support/uz/drops/smart-home.md)

</div>

</div>

<div class="link-grid">

<div class="link-column">

**Quloqchinlar orqali boshqarish**

[Ishoralar orqali boshqarish](https://alice.yandex.uz/support/uz/drops/touch-control.md)

[Ilovada boshqarish](https://alice.yandex.uz/support/uz/drops/app-control.md)

[Ovozli boshqarish](https://alice.yandex.uz/support/uz/drops/alice-controls.md)

[Tezkor buyruqlar](https://alice.yandex.uz/support/uz/drops/quick-commands.md)

[Quloqchinlarni qidirish](https://alice.yandex.uz/support/uz/drops/troubleshooting/search-device.md)


</div>

<div class="link-column">

**Tovush va indikator**

[Shovqinni bostirish va shaffoflik](https://alice.yandex.uz/support/uz/drops/settings/noise-cancellation.md)

[Ekvalayzer](https://alice.yandex.uz/support/uz/drops/settings/equalizer.md)

[Nurli indikator](https://alice.yandex.uz/support/uz/drops/light-led.md)

[Tovushli indikator](https://alice.yandex.uz/support/uz/drops/sound-indication.md)


</div>

</div>

<div class="link-grid">

<div class="link-column">

**Ulanishda muammolar**

[Ulashning imkoni boʻlmadi](https://alice.yandex.uz/support/uz/drops/troubleshooting/not-connect.md)

[Sozlamalarni zavod holatiga qaytarish](https://alice.yandex.uz/support/uz/drops/troubleshooting/reset.md)

[Qayta sozlash](https://alice.yandex.uz/support/uz/drops/troubleshooting/reconnect.md)

[Quloqchinlarni qayta ishga tushirish](https://alice.yandex.uz/support/uz/drops/troubleshooting/reboot.md)

[Alisa meni eshitmayapti, tushunmayapti yoki buyruqlarga javob bermayapti](https://alice.yandex.uz/support/uz/drops/troubleshooting/not-hear.md)

[Mikrodasturni yangilash](https://alice.yandex.uz/support/uz/drops/settings/update.md)

[Almashtirish va ta’mir](https://alice.yandex.uz/support/uz/services.md)

</div>

<div class="link-column">

**Obuna haqida savollar**

[Yandex Plus multiobunasi](https://alice.yandex.uz/support/uz/drops/settings/services.md)

[Hadya obunasini faollashtirish](https://alice.yandex.uz/support/uz/drops/promocodes.md)

[Multiobunani avtomatik uzaytirishni oʻchirib qoʻyish](https://alice.yandex.uz/support/uz/drops/settings/services.md#faq)

[Yandex Plus multiobuna haqida boshqa savol](https://yandex.ru/support/plus-ru/troubleshooting.html)


</div>

</div>




<!-- source: uz/drops/_includes/support.md -->
<!-- source: uz/_includes/buttons/support-chat-alice.md -->
 


<div style="display: flex">
    <a href="uz/feedback" class="custom-button custom-button--classic">
Qo'llab-quvvatlash xizmatiga murojaat qiling
    </a>
</div>
<!-- endsource: uz/_includes/buttons/support-chat-alice.md -->
<!-- endsource: uz/drops/_includes/support.md -->