---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://alice.yandex.uz/support/kk/station/troubleshooting/index.md
  - https://alice.yandex.uz/support/ru/station/troubleshooting/index.md
  - https://alice.yandex.uz/support/tr/station/troubleshooting/index.md
  - https://alice.yandex.uz/support/uz/station/troubleshooting/index.md
  - href: uz/station/troubleshooting/index.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://alice.yandex.uz/support/uz/llms.txt


# Yandex Stansiya bilan bog‘liq muammolarni hal qilish

<!-- source: uz/_includes/reusables/id-badges/all-stations.md -->
<!-- source: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- source: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
Ba’zi bo’limlar faqat rus tilida mavjud.{.machine-translation-note}

<!-- source: uz/_includes/reusables/telegram.md -->
### {#floating-button}

<div class="telegram-btn" role="button" aria-label="Contact the Yasmina Support via Telegram">
  <a href="https://t.me/aliceUZsupport_bot" target="_blank" rel="noopener" aria-label="Contact the Yasmina Support via Telegram" title="Contact the Yasmina Support via Telegram">
    <img src="https://yastatic.net/s3/doc-binary/src/support/assistant/telegram.svg" alt="Telegram icon" width="32" height="32" role="img" aria-hidden="true" style="user-select: none; pointer-events: none;">
  </a>
</div>
<!-- endsource: uz/_includes/reusables/telegram.md -->
<!-- endsource: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
<!-- endsource: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- endsource: uz/_includes/reusables/id-badges/all-stations.md -->

<!-- source: uz/_includes/reusables/neuroexpert-button.md -->
<div style="display: none;"> </div>
<!-- endsource: uz/_includes/reusables/neuroexpert-button.md -->

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Savol-javob**

 
:   [Stansiyani ulash](https://alice.yandex.uz/support/uz/station/start/turn-on.md)

    [Hadya obunasini faollashtirish Yandex Plus](../start/promocodes.md)
    
    [Wi-Fi tarmoqni o‘zgartirish](../settings/change-wifi.md)

    [Mobil qurilmadan Wi-Fi qanday tarqatiladi](../settings/mobile-hotspot-wifi.md)
    

    [Stansiyani boshqa hisobga biriktirish](../settings/link.md)

    [Stansiya internetsiz qanday ishlaydi](../offline-functions.md)

    [Internetsiz karnayda Bluetooth ishlatish](../speaker.md#offline)

    [Qo‘ldan xarid qilishdan oldin qurilmani tekshiring](second-hand.md)



|
**Ommabop yechim usullari**

 
:   [Karnay qayta sozlash](https://alice.yandex.uz/support/uz/station/settings/change-wifi.md)
    
    [Stansiyani qayta ishga tushirish](../settings/reboot.md)
    
    [Zavod sozlamalarini qaytarish](../settings/reset.md)
    
    [Almashtirish va ta’mir](../../services.md)
    
    [Texnik yordam xizmatiga murojaat qilish](../../feedback.md)
||

|#


</div>

## Alisa muammo haqida xabar berdi {#assitant}

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
[“Plyonkani chaynadi”](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md#tape)

[“Nimadir xato ketdi”](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md#something-went-wrong)

[“Kechirasiz, eshitmadim. Yana takrorlay olasizmi?”](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md#repeat)

[“Wi-Fi tarmog‘ida internet yo‘q. Internetga ulanishni tekshiring va sozlashni qaytadan boshlang”](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md#wifi-with-authorization)

[“Biror xatolik yuz berdi. Keyinroq so‘rang, iltimos”](https://alice.yandex.uz/support/uz/station/troubleshooting/undefined-error.md)
|
[“Wi-Fi tarmoqqa ulanilmadi”](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md#no-wifi)

[“Internetga ulanmagan”](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md#no-internet)

[“Hisob mavjud emas”](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md#no-account)


||
|#

</div>

## Muammoni topish va hal qilish {#defined}

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Ulanishda muammo**

 
:   [Alisa muammo haqida xabar bermoqda yoki sukut saqlamoqda](https://alice.yandex.uz/support/uz/station/troubleshooting/assistant-reports.md)
    
    [Stansiya mehmonxonada Wi-Fi tarmoqqa ulanmayapti](../troubleshooting/assistant-reports.md#wifi-with-authorization)
    
    [Internet aloqasida muammolar](../troubleshooting/no-internet.md)
    
    [Bluetooth muammolari](../troubleshooting/no-bluetooth.md)

    [Stereojuftlik muammosi](../troubleshooting/stereopair-problem.md)
        
    
    
    
    
    [Zigbee™ qurilmalari bilan muammolar](../troubleshooting/zigbee.md)
    
|
**Karnay bilan bog‘liq muammo**

 
:   [Stansiya yoqilmayapti](https://alice.yandex.uz/support/uz/station/troubleshooting/turn-on-problems.md)

    [Stansiya yoniqligida qiziydi](../troubleshooting/get-warm.md)    

    [Ishoralar noto‘g‘ri aniqlanmoqda yoki noto‘g‘ri ishlamoqda](../settings/gestures-off.md)
    
    [Stansiya qotib qoldi](../troubleshooting/hanging-up.md)
    
    [Tagchiroq muammolari](led.md)
    
    [Noma’lum xato](../troubleshooting/undefined-error.md)
||

||
**Alisa bilan bog‘liq muammo**

 
:   [Alisa unga murojaat qilinmaganda munosabat bildiradi](https://alice.yandex.uz/support/uz/station/settings/microphones.md)
    
    [Alisa eshitilmayapti](../troubleshooting/not-speak.md)
    
    [Alisa ovoz balandligini o‘zi o‘zgartiradi](../settings/adaptive-volume.md)
    
    
    
    [Alisa meni eshitmayapti, tushunmayapti yoki buyruqlarga javob bermayapti](../troubleshooting/not-hear.md)
    
    [Alisa meni tanimay qoldi](../settings/voice-profile.md#troubleshooting)
    
    [Alisa “kattalar uchun” kontentni taklif qiladi](../settings/content-settings.md)
    
    [Alisa birdaniga bir nechta karnayda javob beradi](../settings/activation.md)
|
**Musiqa bilan muammo**

 
:   [Internetsiz Bluetooth yoqilmaydi](https://alice.yandex.uz/support/uz/station/speaker.md#offline-restriction)
        

    [Musiqa ilovasi bilan sinxronlash ishlamayapti](../troubleshooting/cast-problem.md)
    
    [Stereojuftlik muammosi](../troubleshooting/stereopair-problem.md)
        
    
        
    
    [Alisa musiqani yoqmayapti](../troubleshooting/music-problem.md)

||
|#

</div>


### Obuna bilan bog‘liq muammo {#subscription}

<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Obuna bilan bog‘liq muammo Yandex Plus**

 
:   [Karnay sotib olgandan keyin Plus faollashtirish](https://alice.yandex.uz/support/uz/station/start/promocodes.md)
        
    
    [Obunaning avtomatik uzaytirilishini faolsizlantirish](../settings/auto-prolongation-off.md)
    
    
    [Yangi kartani biriktirish](../settings/new-card.md)
    
    
    
    [To‘lov davrini o‘zgartirish](../settings/payment-time.md)
    
    
        
    
    
    
    [Pulli obunaga oid muammolar](../settings/subscription-problem.md)
    
    
    
    [Hadyani faollashtirishdan keyingi muammolar](../troubleshooting/promo-problem.md)
    
    [Obuna haqida boshqa savol Yandex Plus](https://yandex.uz/support/plus-uz/uz/index.html)

|


||
|#

</div>




## Stansiyani sozlash va ishlatish {#setup}

<!-- source: uz/station/_includes/troubleshooting/index/id-setup/all-settings.md -->
{% cut "Ilovaning qayerida sozlamalarni boshqarish mumkin" %}


<!-- source: uz/station/_includes/reusables/id-app/settings-station.md -->
![](https://yastatic.net/s3/doc-binary/docs/support/selfhost/alice/station/smart-home-app.svg){height=20px} Alisaga bilan uy ilovasini oching:  
- Qurilma sozlamalarini o‘zgartirish uchun uni ro‘yxatdan tanlang.
    
- Boshqa sozlamalarni o‘zgartirish uchun ![](../_assets/app/settings.svg) **Sozlamalar** bo‘limiga kiring.

- Biror sozlamani tezda topish uchun ![](../_assets/app/settings.svg) **Sozlamalar** bo‘limidagi qidiruv satridan foydalaning.
    
    <!-- source: uz/station/_includes/reusables/id-app/open-app.md -->
    <!-- source: uz/_includes/buttons/open-app.md -->
    <div class="open-app-button" style="display: flex">
        <a href="https://ya.cc/iot_app" class="custom-button custom-button--with-icon">
            <img class="custom-button__icon" src="https://yastatic.net/s3/doc-binary/docs/support/selfhost/alice/station/smart-home-app.svg" alt="Alisaga bilan uy">
    Ilovani ochish
        </a>
    </div>
    <!-- endsource: uz/_includes/buttons/open-app.md -->
    <!-- endsource: uz/station/_includes/reusables/id-app/open-app.md -->
<!-- endsource: uz/station/_includes/reusables/id-app/settings-station.md -->



{% endcut %}


<div class="border-none striped-none mobile-column-1 td-50">

#|
||
**Wi-Fi tarmoq va ulanish**

 
:   [Wi-Fi tarmoqni o‘zgartirish](https://alice.yandex.uz/support/uz/station/settings/change-wifi.md)

    [Wi-Fi tarmoqni eslab qolish](../settings/safety-wifi.md#remember)

    [Turli Wi-Fi tarmoqlarga avtomatik ulanishga ruxsat berish](../settings/safety-wifi.md#automatic)

    [Saqlangan Wi-Fi tarmoqni o‘chirish](../settings/safety-wifi.md#delete)
    
    [Karnay qayta sozlash](../settings/change-wifi.md)

    [Stansiyani boshqa hisobga biriktirish](../settings/link.md)

    [Stansiyani hisobdan uzish](../settings/detach.md)

    [Bluetooth orqali boshqa qurilmaga ulash](../speaker.md)
    

    [Stansiyaning internetga ulanishi bilan bog‘liq muammolar](no-internet.md)
        

|
**Bir nechta qurilmaning ishlashi**

 
:   [Bir yoki barcha qurilmalar bilan javob berish](https://alice.yandex.uz/support/uz/station/settings/activation.md)
        
        
    
    [Karnaylarni stereojuftga ulash](../settings/stereopair.md)
    

    

    [Tashqi akustika yoki quloqliklarni ulash](../settings/headphones.md)

    [Mini 3 Pro Stansiya uchun portativ akkumulyator](../accessories/mini3-pro-powerpack.md)

    [Lite 2 Stansiyasi uchun portativ akkumulyatordan foydalanish](../accessories/lite2-powerpack.md)
    
    

    
    
    
    

    

||
||
**Xavfsizlik va maxfiylik**

 
:   [“Kattalar uchun” kontent filtri va bolalar hisobini sozlash](https://alice.yandex.uz/support/uz/station/settings/content-settings.md)

    [Bolalar rejimini yoqish yoki faolsizlantirish](../settings/content-settings.md)
    
    [Mikrofonlarni faolsizlantirish](../settings/microphones.md)

    [So‘rov statistikasi uzatilishini faolsizlantirish](../settings/query-history.md)


|



||
||
**Alisa sozlamalari**

 
:   [Alisani faollashtirish ovozini o‘chirish](https://alice.yandex.uz/support/uz/station/settings/activation-sound-off.md)

    [AI yordamchi nomini o‘zgartirish](../settings/name.md)

    [Alisa tilini tanlash](../settings/language.md#assistant-language)

    [Adaptiv tovush balandligini faolsizlantirish](../settings/adaptive-volume.md#turn-off)

    
    
    
    
    
    
    

    [Alisaning ovozli maslahatlarini faolsizlantirish](../settings/suggest-off.md)
    
    [Buyruqlarni so‘zlar bilan tasdiqlash](../settings/discreet-assistant.md)
    
    [Alisa bilan tanishish (ovozni eslab qolish va ismini aytish)](../settings/voice-profile.md)
    
    
    

    [Eslatma qayerda ishlashini tanlash](../settings/reminder.md#station)
    

    [Treklar anonsini yoqish (DJ rejimi)](../settings/dj-mode.md)
    
    [Alisaga meni tinglashni taqiqlash](../settings/microphones.md)
    
    [Kattalar uchun kontent tavsiya qilinmasin](../settings/content-settings.md)
    

    [Ma’lumotlarni o‘chirish yoki yuklab olish](../settings/query-history.md#data-control)
    
|
**Aqlli uy**

 
:   [Aqlli qurilmalarni karnay bilan birga ishlatish](https://alice.yandex.uz/support/uz/station/smart-home.md)
    
    [Aqlli uy buyruqlarini so‘zlar bilan tasdiqlash](../settings/discreet-assistant.md)
    
    
    
    [Aqlli uy sozlamalarida uy va xonani tanlash](../settings/room.md)
    
    
    [Zigbee™ qurilmalarini boshqarish](../zigbee.md)

    [Matter™ qurilmalarini boshqarish](https://alice.yandex.ru/support/smart-home/supported-matter-devices.html)

    
    
    [Aqlli uyni yaqinlarga ulashish](../settings/multiaccount.md)

    [Mehmonni aqlli uydan olib tashlash](../settings/multiaccount.md#delete-guest)

    [Bolalar hisobini qo‘shish](../settings/content-settings.md#kids-account)

    [Ilova interfeysi tilini tanlash](../settings/language.md#app-locale)

||
||
**Tovush sozlamalari**

 
:   [Tovush balandligini o‘zgartirish](https://alice.yandex.uz/support/uz/station/start/volume-control.md)

    [Ekvalayzer](../settings/equalizer.md)
    

    [Alisa tovush balandligini moslash](../settings/adaptive-volume.md)
    

    [Uyg‘otkich tovushi balandligini o‘zgartirish](../alarm-app.md#volume)
    
        
    
    [Internetsiz musiqa tinglash](../speaker.md#offline)
    
    [Tovush korreksiyasini sozlash (Stansiya 2 va Midi Stansiyalarida)](../settings/room-correction.md)
        
    
    [Karnaylarni stereojuftga ulash](../settings/stereopair.md)

    [Treklarni e’lon qilish](../settings/dj-mode.md)
    
|
**** **Stansiya 2, Midi va Mini 3 Pro Stansiyalari** tagchiroq imkoniyatlari

 
:   [Ekran yoki yoritish panelini sozlash](https://alice.yandex.uz/support/uz/station/settings/led-settings.md)
    
    
    [Stansiya 2 yoritkichini yoqish](../settings/led-settings.md#gen2)
    
    
    [Tagchiroqning alohida rejimlari](../skills/light-modes.md)
    
    
    [Stansiya 2 yoritish lavhasini o‘chirish](../settings/led-settings.md#gen2)

||
||
**Nurli indikator**

 
:   [Stansiya Max](https://alice.yandex.uz/support/uz/station/meet/light-ring-max.md)

    [Stansiya 2](../meet/light-ring-gen2.md)
    
    [Stansiya Midi](../meet/light-ring-midi.md)

    [Stansiya Mini 3 Pro](../meet/light-ring-mini3-pro.md)
    
    [Stansiya Mini 3](../meet/light-ring-mini3.md)

    [Stansiya Lite 2](../meet/light-ring-lite2.md)
    
    [Stansiya Mini 2](../meet/light-ring-mini2.md)

    [Stansiya Lite (1-avlod)](../meet/light-ring-lite.md)
    
    [Stansiya Mini (birinchi versiya)](../meet/light-ring-mini1.md)

    [Stansiya birinchi avlod](../meet/light-ring-gen1.md)

|
**Boshqa sozlamalar va funksiyalar**

 
:   [“Bezovta qilinmasin” rejimi](https://alice.yandex.uz/support/uz/station/settings/do-not-disturb.md)
    
    
    
    
    
        
    
    
    
    
    
     

    [Eslatmalarni boshqarish](../settings/reminder.md)

    [Eslatmalarda push-bildirishnomalar](../settings/reminder.md#push)

    [Uyg‘otkichlarni boshqarish](../alarm-app.md)
    

    
    
    [Internetsiz Bluetooth orqali musiqa tinglash](../speaker.md#offline)
    
    
    [Karnaydagi soatni o‘chirish](../settings/clock-off.md)
    
    [Ekran yoki yoritish panelini sozlash](../settings/led-settings.md)
    


    [Ishoralar orqali boshqaruvni faolsizlantirish](../settings/gestures-off.md)


    
    
    
    
    
    

||
||
**Tizim sozlamalari**

 
:   [Mikrodasturni yangilash](https://alice.yandex.uz/support/uz/station/settings/update.md)
    
    [Stansiyani qayta ishga tushirish](../settings/reboot.md)
    
    [Zavod sozlamalarini qaytarish](../settings/reset.md)
    
    [Vaqt mintaqasini tanlash](../settings/timezone.md)

    [AI yordamchi va ilova tilini tanlash](../settings/language.md)
    
    

||

|#

</div>
<!-- endsource: uz/station/_includes/troubleshooting/index/id-setup/all-settings.md -->

<!-- source: uz/station/_includes/reusables/id-feedback/feedback.md -->
<!-- source: uz/_includes/buttons/feedback.md -->
<div style="display: flex">
    <a href="uz/feedback" class="custom-button custom-button--classic">
Qo'llab-quvvatlash xizmatiga murojaat qiling
    </a>
</div>
<!-- endsource: uz/_includes/buttons/feedback.md -->

<!-- source: uz/station/_includes/reusables/id-feedback/zigbee-note.md -->
Zigbee™ va Matter™ Connectivity Standards Alliance savdo belgilari hisoblanadi.{.copyrights-note}
<!-- endsource: uz/station/_includes/reusables/id-feedback/zigbee-note.md -->
<!-- endsource: uz/station/_includes/reusables/id-feedback/feedback.md -->

<!-- source: uz/station/_includes/styles/mini-toc.md -->

<!-- endsource: uz/station/_includes/styles/mini-toc.md -->

<!-- source: uz/station/_includes/styles/border-none.md -->

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