---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://alice.yandex.uz/support/kk/station/troubleshooting/subscription-problems.md
  - https://alice.yandex.uz/support/ru/station/troubleshooting/subscription-problems.md
  - https://alice.yandex.uz/support/tr/station/troubleshooting/subscription-problems.md
  - https://alice.yandex.uz/support/uz/station/troubleshooting/subscription-problems.md
  - href: uz/station/troubleshooting/subscription-problems.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://alice.yandex.uz/support/uz/llms.txt


# Xizmatlarga obuna, promoaksiya davri, Plus ballari yoki to‘lov kartasi bilan bog‘liq muammo

<!-- source: uz/_includes/reusables/id-badges/all-stations.md -->
<!-- source: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- source: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
Ba’zi bo’limlar faqat rus tilida mavjud.{.machine-translation-note}

<!-- source: uz/_includes/reusables/telegram.md -->
### {#floating-button}

<div class="telegram-btn" role="button" aria-label="Contact the Yasmina Support via Telegram">
  <a href="https://t.me/aliceUZsupport_bot" target="_blank" rel="noopener" aria-label="Contact the Yasmina Support via Telegram" title="Contact the Yasmina Support via Telegram">
    <img src="https://yastatic.net/s3/doc-binary/src/support/assistant/telegram.svg" alt="Telegram icon" width="32" height="32" role="img" aria-hidden="true" style="user-select: none; pointer-events: none;">
  </a>
</div>
<!-- endsource: uz/_includes/reusables/telegram.md -->
<!-- endsource: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
<!-- endsource: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- endsource: uz/_includes/reusables/id-badges/all-stations.md -->

<!-- source: uz/_includes/reusables/neuroexpert-button.md -->
<div style="display: none;"> </div>
<!-- endsource: uz/_includes/reusables/neuroexpert-button.md -->

Tavsiyalar bilan [Obuna Yandex Plus](https://alice.yandex.uz/support/uz/station/settings/services.md) bo‘limida tanishing. Agar savolingizga javob topa olmasangiz, yordam xizmatiga yozing.

<div class="cut-button">

{% cut "Yordam xizmatiga murojaat qilish" %}

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/9768/?&iframe=1">
  </iframe>
</div>

{% endcut %}

</div>

<!-- source: uz/station/_includes/styles/cut-button.md -->

<!-- endsource: uz/station/_includes/styles/cut-button.md -->